The Customer Is Always Right
"It's the only place I'll ever take my cars. From the owner on down, everyone is completely honest, friendly, and trustworthy."
I have recently discovered the Quality Auto Care of Cazenovia. My first encounter was during an emergency run to Community Memorial in Hamilton. It was seconds before closing and I was really pushing it to get to the Emergency Room! Trouble developed about a mile away from Quality Auto Care.
I drove in, explained my predicament and instead of saying "sorry we are closed" the owner called back his mechanic in the process of leaving for the day and the two of them evaluated my situation and got me back on the road to the hospital in minutes!
The shocker? No charge! THAT IS SERVICE ABOVE AND BEYOND!!!
In subsequent visits, this repair facility has given me top flight attention and has gotten me onto the racks on time and out sooner than anticipated. Being deaf, I am at the mercy of a repair facility for the early determination of mechanical problems not covered by the idiot lights which everyone knows flash trouble when it's too late to avoid a problem.
The staff and management thoroughly checks out my car and performs the preventive work that saves me a great deal of money.
I cannot speak more highly of this business and will definitely recommend them for the service of your vehicles. Fast, efficient, very reasonable service. They really deserve six stars!!
Clean, friendly and honest service.
“I came to Quality Auto Care of Cazenovia because my old car needed some new life. After a friendly discussion, we agreed on a whole list of repairs and upgrades — for a totally reasonable price.”